FREQUENTLY ASKED QUESTIONS

What is the Health Policy NewsStand?

The NewsStand allows anyone with a credit card and Internet access to purchase the very latest exclusive news articles from the editors of FDA Week, Inside CMS and Inside OSHA.

Note: Some documents on the NewsStand will be in Adobe's PDF format. To view the PDF documents, you will need Adobe Acrobat Reader which can be downloaded for free from the Adobe website.

Where does the content of the NewsStand come from?

The articles are written and the documents are collected by the award-winning editorial team that produces FDA Week, Inside CMS, Inside OSHA and InsideHealthPolicy.com, the best online news service for health policy professionals.

What do articles and documents cost?

Unless otherwise noted, individual articles and documents cost $5.00 each. The number of words identifies the length of each article for sale. Each document housed in the NewsStand is clearly described so you'll know what you are buying. Complete copies (in PDF format) of the current issues of FDA Week, Inside CMS, or Inside OSHA may be purchased for $25.

What do I do after purchasing an article or document?

You can print the news and information you've purchased, or save it on your computer.

After I've purchased an article or document, am I allowed to reproduce or redistribute that material?

No. The NewsStand's terms and conditions prohibit the reproduction or redistribution of the content available on the site. Click here to read the terms and conditions for use of the NewsStand.

What do I do if I lose or forget my password?

Go to the NewsStand log-in page and click on the "Forgot Password" link. You'll then be asked to submit your user name. Once that's done, you'll quickly receive an e-mail with directions on how to recover your password.

How can I view what I've charged to my account?

When you make a purchase, you'll receive an e-mail at the end of that day confirming what you've bought.

What is Clickshare and how can I contact a company representative?

Formed in 1997, Clickshare Service Corp. is a privately funded, New England-based technology company with strong roots in the publishing industry. Clickshare efficiently and securely processes the purchases you make through the NewsStand. To contact a Clickshare representative, e-mail support@clickshare.com, or call toll free at 866-500-2160.

If I have problems with my Clickshare account, whom should I contact?

E-mail a Clickshare representative at support@clickshare.com, or call toll free at 866-500-2160.

If I have questions about any of the content on the NewsStand, whom should I contact?

Call Inside Washington Publishers at 1-800-424-9068 (703-416-8500 in the Washington, DC, area), fax us at 703-416-8543, or e-mail us at newsstand@iwpnews.com.